Privacy policy.

Effective Date: 1 July 2025
Viem Ventures Pty Ltd (ABN 37 688 913 966) (“Viem Ventures”, “we”, “us”, “our”) is committed to protecting the personal information of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Notice applies to all personal information we collect, hold, use and disclose in Australia.

1. Information We Collect

We collect information you provide directly and data generated through our website and services:

  • Identity & Contact: name, address, email, phone, company details

  • Transaction Records: contracts, invoices, project files

  • Financial & Verification: bank details, tax file number, identity documents (e.g. driver’s licence)

  • Website Analytics & Cookies: anonymised usage data (pages visited, session duration, browser type)

2. How We Collect Information

  • Directly from You: when you engage our services, subscribe to updates, or communicate by phone, email or in person.

  • From Third-Party Sources: your advisers, referees or publicly available registers.

  • Automatically Online: via cookies and analytics tools to improve our website’s functionality and user experience.

If required information is not provided, we may be unable to deliver services or manage our relationship effectively.

3. Use and Disclosure

We use your personal information to:

  • Provide, manage and improve our services

  • Communicate updates, offers and event invitations

  • Comply with legal, regulatory and contractual obligations

  • Conduct market research and internal analysis

We may disclose information to:

  • Service Providers: accountants, IT support, marketing partners—only to the extent necessary for them to perform their services and under confidentiality obligations

  • Government & Regulators: where required by law

  • Your Authorised Representatives: advisers or agents you appoint

We do not sell, trade or rent your personal information.

4. Cookies & Website Analytics

Our website uses cookies to:

  • Remember your preferences between visits

  • Analyse traffic patterns, measure engagement and personalise content

You can disable cookies via your browser settings, but some site features may not function correctly if you do so.

5. Overseas Transfers

We do not routinely transfer personal information outside Australia. If an overseas disclosure is necessary (e.g. cloud-storage provider), we will ensure APP-compliant safeguards or obtain your consent.

6. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification or disclosure:

  • Secure IT systems with user authentication and firewalls

  • Encryption of sensitive data in transit and at rest

  • Physical security controls for hard-copy records

  • Staff training on privacy and data handling

7. Access, Correction & Deletion

You may request access to, correction of or deletion of your personal information by contacting our Privacy Officer. We will respond within a reasonable period (generally 30 days). In rare cases, we may refuse a request for lawful reasons and will notify you of our reasons.

8. Direct Marketing

We may send newsletters, updates or offers by email or SMS. You can opt out at any time by:

  • Clicking “unsubscribe” in our communications

  • Contacting our Privacy Officer

9. Complaints

If you have questions or concerns about our handling of your information, please contact us first. If you remain dissatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Notice

We may update this Privacy Notice to reflect changes in our practices or the law. The current version will be posted on our website with its effective date.

11. Contact

Viem Ventures Pty Ltd
Email: privacy@viemventures.com
Phone: +61 411 834 143

Thank you for trusting Viem Ventures with your personal information.